CDS Superviseur de Quart

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CDS Shift Supervisor

Salary: $16.50 / hour

Have you ever been offered a free sample at Costco? If so, it was surely given to you by one of our employees. For more than 25 years, CDS (Club Demonstration Services) has inspired Costco members in their shopping while helping to define Costco's identity as the best-known place for those great samples.

If you have a background in food service, retail or customer service and enjoy interacting with customers, we certainly have a place for you on our team as a part-time shift supervisor in product demonstration.

Job specification
The Part-Time Product Demonstration Shift Supervisor position requires the preparation and demonstration of food or non-food products to Costco club members. You will need to create positive contact with members in order to promote and boost product sales.

The successful candidate will assist the Manager and Senior Shift Supervisor with daily operations including daily reporting, interviewing and training new product demonstrators. The main task of the position is to demonstrate food and non-food products while assisting the manager when required.


  • The ideal candidate has excellent communication skills, a clean appearance and a total customer focus.
  • Schedule – the successful candidate must be able to work a flexible schedule, including weekends.
  • The position requires standing for an entire shift and performing routine tasks without sustained supervision.
  • The ability to follow written and verbal directions is required. Basic computer knowledge is required.
  • CDS encourages people with disabilities to apply. Candidate facilities are available upon request, at all stages of the selection process.

The Company (Company) is a leading agency in the field of sales and marketing. We have strong expertise in developing sales, merchandising and marketing services to consumer goods manufacturers and suppliers.

Through our different divisions, we serve a variety of areas including pharmacy, food, retail, electronics, hardware and renovation centers. We facilitate the connection between manufacturers and retailers while offering consumers access to the best products on the market.

Job description
The Shift Supervisor will assist the Event Manager in directing and managing warehousing activities related to successful events, promotions and vendor product sales in accordance with established policies and procedures. He/she will influence buyer behavior through customer education, communication, and enthusiastic product promotion and demonstration. The Shift Supervisor will also assist the Event Manager to ensure that CDS remains at the forefront of the global event marketing industry.


  • Communicate with the consumer with the goal of building brand awareness and excitement
  • Sell ​​products to members with dynamism
  • Support the direction of the Events Manager regarding all associate related activities in the creation of daily and weekly events, promotions, prestige events and in the growing sale of vendor products
  • Coordinate the organization and execution of non-food events, road shows and special events
  • Maximize customer satisfaction/loyalty through better operations. Lead by example in communicating with customers, creating brand awareness, and generating excitement and sales through sampling and promotions
  • Coordinate the organization and execution of non-food events, road shows and special events
  • Encourage employees to apply the right procedures in terms of events and sales techniques in order to ensure maximum results and achieve the company's sales objectives
  • Assist managers in processing daily event results to provide timely reports to payroll and accounting departments to accurately process vendor payroll and billing
  • Oversee product preparation, display and stocking of vendor products and supplies Ensure associates following DPIS and Scheduling instructions with the goal of providing adequate sample quantities and quality events
  • Assist managers with health, safety and hygiene to maintain a safe and clean work environment for employees and customers in accordance with all OSHA requirements, other government regulations and industry standards. 'business.
  • Perform other related tasks as signed

Line Responsibilities
Direct collaborators
 :This position has no supervisory responsibilities for collaborators

Indirect Collaborators : May delegate the work of others and provide advice, guidance and sponsorship to indirect collaborators

Conditions - Travel and/or Driving : Travel and driving are not essential duties or functions of this job. 

Minimum Requirements : The minimum occupational qualifications an individual needs to perform the essential job duties and responsibilities are as follows:                  

Field of Study / Field of Experience:

  • 3-5 years of experience in a customer-focused, brand and consumer packaged goods company; or a combination of experience from a supplier perspective and a customer perspective
  • Minimum 1 year of supervisory experience.

Skills, Knowledge and Abilities

  • Strong prioritization skills
  • Knowledge of generally accepted practices, procedures and techniques for developing policies and procedures
  • Decision making skills
  • Excellent written and verbal communication skills
  • Conflict management skills
  • Ability to exercise judgment
  • Basic computer skills including Microsoft Word, PowerPoint, Excel, Access, Outlook and web browsers
  • Team building skills
  • Must be able to work flexible hours and schedules, including weekends

Environmental and Physical Requirements

Land Requirements
The incumbent must be able to perform the essential functions of the job. Work is performed in an in-store retail environment. Typically, you should be able to spend +66% of work time performing the following activities: engage in considerable physical activity, be able to lift and/or push up to 10 kg, stand for long periods of time, use products or cook food as needed for the demonstration, and work in extremely cold conditions (i.e. refrigerated and freezer sections). Using proper safety practices when handling produce and/or cooking is essential. 

Additional Information Regarding Work at the Company and Job Descriptions
Job duties include responsibilities assigned by a supervisor or other direct manager/head of department. The purpose of this job description is to describe the general nature and level of performance of the position; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice, to change job assignments and responsibilities, to reassign or transfer the position or assign additional responsibilities, subject to applicable law. The Company will provide reasonable accommodations for persons with disabilities to enable a qualified candidate or employee to apply for and perform the essential functions of the position,

Any estimate concerning the schedule or any indication given to the candidates in this job description or in another support related to their position, is only intended to help in the description of the tasks of the position and the planning. Notwithstanding any such assessment, schedule, guideline, employees shall at all times record their time worked at the Company (which includes, but is not limited to time worked on-site at an assigned store, office or another work location; time required to work; time spent on administration; and work-related travel time).

Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.    

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants

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