eCommerce Coordinator

Laval

Duties and responsibilities

Website

  • Coordinate the maintenance and updates of ovedecors.com
    • Onboard new products
    • Integration and formatting of content, pictures and multimedia elements
  • Troubleshooting minor bugs and errors, as well as display errors
  • Report any issues to the development agency
  • Follow-up on the development agency’s tasks
  • QA the production pushed by the development agency

Onboarding

  • Assist and contribute to weekly conference calls with our merchandising team
  • Coordinate the online onboarding of new products to the various retailers
    • Order romances and translations from copywriters and translators
    • Gathering marketing files from the server (images, romances, installation manuals and technical drawings)
    • Formatting files to match retailer’s and web requirements
    • Entering data to retailers’ excel spreadsheets and validate information
    • Entering data to product sheets (word documents) and validate information
  • Signal and resolve any anomalies or mistakes
  • Provide ETAs about onboarding progress to the various departments
  • Open maintenance tickets in response to reported anomalies and mistakes
  • Follow-up on various updates and tickets

Audit marketplaces

  • Validate online multimedia content and cross-reference with the server
  • Validate titles, romance and features
  • Validate pricing and cross-reference with pricing guidelines
  • Make suggestions on possible improvements
  • Create status reports and elaborate an action plan to solve the problems

Freelancers coordination:

  • Coordinate the freelancer’s work
  • Maintain a steady workload reflecting priorities and need
  • Validate production
  • Approve billing

Requirements and qualifications

  • Competent in MS Office, intermediate knowledge of Excel is required
  • Intermediate Excel functions (pivot tables, functions)
  • Attention to detail and problem solving mentality
  • Adaptability, projects will grow and changes will be needed constantly
  • Team player and entrepreneurial spirit
  • Knowledge of Magento, Salsify, and programming (HTML, CSS)
  • Knowledge of Adobe Photoshop and Adobe Illustrator
  • Experience with project management tools like ASANA

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